rhialto: Me under a waterfall (Default)
[personal profile] rhialto
Some time ago, the "new and improved" styling of the livejournal site broke the login process if you don't enable javascript. Which should be done very sparingly, since it is unwise to download and run programs from basically random strangers on the Internet.

I posted a support request about this matter when it wasn't resolved in some weeks.


I just went to check its status to request some reply to it. It turned out to be somehow "closed". Not that they had let me know about it... and of course there was no reply and no resolution. There seems to be no tracking of status changes so I cannot see when it was closed and by who. Nor can you (as of this writing) see that it was closed before I re-opened it.

I am getting more and more angry about this. What was that community again where people collect this sort of complaints?

Just in case the support request disappears, here is its text:

Time posted:Fri, 30 May 2014 23:06:30 GMT (2 months ago)

If javascript is disabled, login does not work.
It *seems* to work; you arrive at a page that tells you that you have logged in. https://www.livejournal.com/login.bml (or something like that; I have now logged in and I don't have that page open any more).

But if you then click on your own username (about the only thing you can click on) it turns out you are not logged in at all. You don't get to see locked entries for instance.

Of course javascript should be kept off for security reasons!

But if you turn it on for a bit and then forget to turn it off, many pages keep the "loading' indicator active. Something suspicious is going on there, which makes me trust the site even less.

Also: the new style of the front page (and who knows what else) is horrible horrible horrible!

Posted: Sun, 03 Aug 2014 21:10:42 GMT (9 minutes ago)

Why was this request closed?

You didn't even let me know.

The site is STILL BROKEN!

I am very angry and this is NOT making it better!

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rhialto: Me under a waterfall (Default)

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